Questions and Feedback
Getting Started with Fundraising!
Q: How can my group get started with a NFP Sports fundraiser?
A: First step is finding your local fundraising coach. Here is some information you can provide to the fundraising coach to assist in determining the right product for your fundraiser.
Name of School:
City, State:
Team Name/Sport:
Age of Athletes:
# of Athletes:
How much are you looking to raise?
Would the fundraiser do mandatory for the players?
When are you looking to start?
How did you hear of NFP Sports?
Have you used us for fundraising before?
Discount Products
Q: What does participating locations mean?
A: Sometimes the local dealer puts participating locations next to an offer due to multiple merchant owners in an area and only one of the merchants may have signed the agreement to be on the card but the others may take the card but may not be bound by the agreement.
Q: The local merchant is not accepting the discounts, what do I do?
A: Some retail places have new staff and have not received training on how to handle the discount. Your local fundraising coach will be able to contact the merchant and resolve your issue. Please be as specific as possible when emailing the local fundraising coach so they can look into the situation in a timely manner with as much information as possible.
Cookie Dough
Q: My son or daughter is selling cookie dough through NFP Sports?
A: Our fundraising coaches use a variety of cookie dough vendors. You can email the local fundraising coach for more specific information.
NFP Rewards
Q: I am having problems registering my card on www.nfprewards.com?
A: Please email our support team at
info@nfpsports.com with the following information:
Name of person registering:
Email used to register card:
School Name on card:
Card #:
Q: I am having difficulty registering my card, can you register a card for me?
A: Yes, we can register a card for you. Please provide the following information to
info@nfpsports.com. we can register another card for you.
First Name:
Last Name:
Email:
Address:
City, State, Zip Code:
Phone:
School Name on card:
Card Number:
Username:
Password:
Q: I registered my card and when I logged in, the screen stays on the main screen with the 3 images of Restaurants, Entertainment and Retail?
A: When Internet Explorer changed from IE8 to IE9, there have been some issues. When updating the browser, it has solved most login issues. We have not seen issues with Google Chrome (v13.0.782.220), Internet Explorer 9 (v9.0.8.112.16421) and Firefox (v3.6.16):
Here is how to update your browser.
Update Internet Explorer 9
Keeping Windows Internet Explorer updated will help make your browsing experience more secure and help fix or prevent problems. Internet Explorer updates are included with Windows updates.
- Open Windows Update by clicking the Start button
. In the search box, typeUpdate, and then, in the list of results, click Windows Update.
- In the left pane, click Check for updates.
- If you see a message telling you that important updates are available, or that optional updates are available, click either message to view the updates.
- Make sure the Internet Explorer updates that you want to install are selected, clickOK, and then click Install updates.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
http://windows.microsoft.com/en-US/windows7/Update-Internet-Explorer-9
